Privacy policy

Updated: September 9, 2026.

This policy explains how your data is processed when you order from artista.ge, use the website or contact us. The store is operated by Artista LLC (შპს არტისტა), identification number 405729403. For data-related questions, email info.artista.ge@gmail.com.

Data processed

  • Your name, contact details and address supplied for orders and delivery.
  • Order contents, value, payment and return information, and bank details supplied for refunds by bank transfer.
  • Your messages and requests.
  • Technical website usage data, including IP address, device and browser information, page interactions and cookies.

We receive data directly from you and through technologies used to operate the website. Without essential order information, we may be unable to process or deliver your order. Do not send us your full card number, security code or password in messages.

Why we use data

Data is used to fulfil orders, arrange delivery and returns, answer questions, maintain records and meet legal obligations. Processing is based on performing a contract or taking steps to enter one, legal obligations and, where applicable, legitimate security interests or your consent.

Shopify and service providers

The website runs on Shopify. Shopify processes data to operate the store and provide its platform services. Shopify Network Intelligence is enabled: Shopify uses store interaction data together with other Shopify data to improve services, ad targeting and personalisation. More information and tools for exercising your rights are available in the Shopify privacy policy and privacy portal.

Information needed for delivery and returns is shared with courier services. Financial service providers process relevant information for payments and refunds. Data may be provided to authorised authorities on a lawful basis.

Cookies and marketing choices

Cookies support website functions, remember choices and help analyse usage. Relevant technologies may also be used for advertising and personalisation. Where the website offers cookie choices, you can manage your consent. You can also restrict cookies in your browser, although this may affect some website functions.

You can withdraw consent to direct marketing at any time through an unsubscribe link in the message or by emailing us. This does not cancel messages needed to fulfil your order.

Retention and international processing

We keep data for as long as needed to handle orders, returns and requests, and for legally required recordkeeping and resolving disputes. Contact us for information about the retention period applicable to your data.

Shopify's current hosting setting stores data in the United States. Data may also be processed outside Georgia by Shopify and its service providers. Details are available in Shopify's policy linked above.

Your rights

Subject to legal conditions, you can request information about processing, access and a copy, correction, deletion, cessation or restriction of processing, and data portability, and withdraw consent. Email us to make a request; reasonable identity verification may be needed. We will respond within the statutory time limit. You may contact the State Audit Office of Georgia or a court.

Other platforms and updates

Messages on Facebook and Instagram are also subject to those platforms' privacy terms. When this policy changes, we will publish the updated version and date on this page.